Despite the current situation regarding the Coronavirus, we will continue to ship your order. We stick to all the guidelines.
Our customer service is closed on Easter Monday (05-04-2021), King's Day (27-04-2021), Ascension Day (13-05-2021) and Whit Monday (24-05-2021).

Cart:

0 item(s) - €0.00
You have no items in your shopping cart.

Prescription medication

Why do I need a prescription to get certain veterinary medicinal products in your online pharmacy?

Legislation has determined which veterinary medicines are available without a prescription, which veterinary medicines are available without a prescription at a veterinarian and which veterinary medicines may only be delivered by prescription of a veterinarian at a pharmacy. Since we are no veterinarian but an online pharmacy, we may deliver some veterinary medicines only by prescription from a veterinarian while you can get these veterinary medicines without prescription at your veterinarian.

What is prescription medication?

When you order prescription medication you must have a valid prescription from a veterinarian. We need the original prescription. Read here more about our proceedings regarding prescription medication orders in our webshop.

How do I recognize prescription medication in your webshop?

You can recognise prescription medication in different ways. These products are indicated by a yellow, rectangular warning sign followed by a red text:

PRESCRIPTION REQUIRED

In addition to that you need to accept our terms of prescription medication, before you can add the product to your shopping cart.

What are the benefits of ordering medicines on prescription online?

The greatest advantage of ordering medicines on prescription online is that they are being delivered at your home!

For some veterinary medication (wormers, anti-parasite and fungicides as well tranquilizers) it is possible to have an annual recipe written out. When you ask your veterinarian to write a year prescription for the medicine you want, and we receive the prescription physically, then we are allowed to deliver for 1 year of the by your veterinarian written medicines and dosage. This means that you can place orders within that year, without you having to get a new prescription every time you want to order (if the ordered quantity of medicines and dosage corresponds to the by your veterinarian written veterinary medicine and dosage), and we automatically can ship this to your home address.

What is your procedure for ordering prescriptive medication?

When you order prescriptive medication you must have a valid prescription from a veterinarian. You must send the original prescription to us by mail. We should have received the original prescription within 7 days, after which the original prescription remains in our possession. Once we have received your prescription, our pharmacist will assess the prescription. If the prescription is approved your order will be processed and sent to you. To speed up the process, we request that you upload the prescription before sending it to us by post via the upload function for the relevant prescription veterinary medicinal product. So that we can prepare your order and we can send it to you immediately after we’ve received the original prescription. Please note that the time from order to delivery can take more than 8 days. In your account you can see the status of your order.

  1. Request a prescription from your veterinarian;
  2. Upload prescription via the upload function for the relevant prescription veterinary medicinal product;
  3. Place an order in the webshop;
  4. Write your order number at the prescription;
  5. Write the sender information on the envelope;
  6. Send the original prescription to us by post.
Pharmacy4pets.com
Mijlstraat 35
5281 LJ Boxtel
The Netherlands

Please make sure that your post is prepaid sufficiently. If you want to track your post, we recommend to send it by registered mail.

Fax: 0031 (84) 8302968
E-mail: [email protected]

If you’ve ordered prescription medication but you can’t send us the corresponding valid prescription by post, we are obliged to cancel your order and charge 7.50€ administration costs. The administration costs will be deducted from the amount to be credited.

What information must be mentioned on a prescription?

On a valid prescription must be mentioned:

  • the date of writing;
  • the name of the medication and active substance;
  • the strength of the medication;
  • the species and name of the animal;
  • the dosage and/or the quantity;
  • the name and address of the veterinarian;
  • the name and address of the animal owner;
  • an official signature of the veterinarian.

Caution! An old packaging of a medicine is not a prescription.

Can I place several orders with one prescription?

It depends on the type of prescription whether you can order with this one prescription more than once. A veterinarian can write a prescription per package, but can write a half year prescription or a year prescription depending on the type of veterinary medicine. In the recipe, the quantity for veterinary medicine to be delivered is limited to what is necessary to carry out the intended treatment of therapy within a period of maximum one year from the date of prescribing, in case of:

  • wormers
  • anti-parasites
  • fungicides
  • tranquilizers

All other types of veterinary medicine within a period of maximum one month from the date of prescribing. When you ask your veterinarian to write a year prescription for the veterinary medication you need and we received the original prescription, then we are allowed to deliver for 1 year in case of wormers, anti-parasites, fungicides and tranquilizers. This means that you can place an order within this year without you having to get a new prescription every time you want to order the medicine on prescription (if the ordered quantity of medicines and dosage corresponds to the by your veterinarian written veterinary medicine and dosage). After this year you will need a new prescription from your veterinarian.

The original prescription that you send us by post remains in our possession.

I want to order a medicine on prescription, but I don’t have a prescription. What do I have to do now?

To be able to deliver a medicine on prescription, we always need an original prescription from your veterinarian. When you don’t have a prescription, you can ask your veterinarian to write a prescription for you. It is common for your veterinarian to ask a small fee for writing a prescription.