Payment

 

How can I pay for my order?

Can I pay on account?

How can I be sure that I have paid?

I have placed an order and paid, but still receive an email with a payment reminder. What is wrong?

 

How can I pay for my order?

You can pay us in different ways:

  • Sofort Banking
  • Credit card (MasterCard, Visa, Maestro)
  • PayPal (surcharge: 1,74% of order amount + €0.35 per order)

Our payment platform is managed by MultiSafePay. They communicate with your bank and our bank and take care of all payments

Can I pay on account?

It is not possible to order on account with us.

How can I be sure that I have paid?

Once an order has been completed, you will receive an order confirmation by e-mail.

I have placed an order and paid, but still receive an email with a payment reminder. What is wrong?

There is a good chance that there is still something in your shopping cart. It may be that you had placed a double order and paid for one of them. If your shopping cart is empty or if you are not sure whether the payment was successful, please contact our customer service.